How does this work?
Pledge now without worry! BackerKit will only charge you if the campaign reaches it’s initial funding goal by the end of the campaign. You can choose to change your pledge whenever you want during the campaign or choose to cancel it completely! Once the campaign ends-and only if we are successful in reaching our INITIAL funding goal will BackerKit charge the card you have on file. Approx. 2 weeks after the campaign ends you will receive a survey that will allow you to pick which rewards you want and the ability to purchase any additional add-ons you would like! Frequent updates will be provided so you are kept in the loop of production/shipping and when your new Nekonomicon Friend is on their way to you!
Last updated: January 01, 2026 21:52
How do we get the plushie we want?
After the campaign ends, we will send out a survey with the UNLOCKED designs listed for you to choose from. Throughout the campaign, you will receive updates and notifications of the officially unlocked designs. If the design you want is not unlocked before the campaign ends, we recommend either changing or canceling your pledge.
Only unlocked designs will be given as an option to choose from on the survey after the campaign ends.
Last updated: January 01, 2026 21:53
Refund/Cancellation Policy
REFUNDS AND CANCELLATIONS WILL NOT BE ACCEPTED ONCE THE CAMPAIGN ENDS AND FUNDS ARE COLLECTED! This project relies on every pledge. Please be considerate and only pledge if you are financially in a position to do so!
Last updated: January 01, 2026 21:53
What if Tariffs increase?
We don’t know what the orange man will do–but we have been able to work with our manufacturer in the past and have also worked out the strategic and economic needs this campaign requires if we can reach our funding goals. Even if tariffs increase, we do not anticipate passing those on to our customers or backers after the campaign ends. We will be keeping every up to date as new tariffs may impact our estimated and final timeline, but as of right now, it should not affect pricing.
*Please keep in mind that shipping is currently ESTIMATED, and that shipping costs may be more or less than what is currently listed in the story of the campaign.
Last updated: January 01, 2026 21:53
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.